own Australia’s Most Loved Gym.
Find out what it takes to be part of an award-winning global franchise brand that has consistently delivered outstanding financial results over the past decade and has become Australia’s most loved gym.
PROVEN OVER A DECADE
THE OPPORTUNITY
MAKE PROFIT WITH REAL PURPOSE.
We know that this is an important investment decision to make for you and your family’s future. We also know that it is possible to be both successfully profitable and to make a positive difference in the world.
Born from an idea to put the customer first, the Jetts franchise model revolutionised the Australian fitness industry with the 24/7 no lock-in contract gym concept over a decade ago. This good profit foundation has continued to evolve our business into the franchise model it is today which places our people, our members and our owners at the heart of everything we do.
While the Jetts franchise model will continue to adapted to the ever changing needs of Australian fitness goers, two things remain the same:
This is a high-return investment model built for growth and it continues to be Australia’s most loved gym.
After opening more than 280 gyms, both franchised and corporately owned, we have the process down to a fine art that will have you up and running in no time. When you join the Jetts family you will have access, both in the field and through the national support office, to the most experienced and passionate team in the industry who will work with you to ensure you have all of the ongoing marketing, operational, business and technology support you need to successfully operate your gym.
KICKSTART 2020 AND YOUR INVESTMENT.
With so many new locations now identified via Spectrum Analysis and our new Results Based Integrated Training concept sparking the attention of gym goers throughout Australia, we want to give you a kickstart towards success.
Become a Jetts Franchise Owner before 31 March 2020 and receive a $20,000 fitness equipment bonus.
Our Story
An Australian Success Story.
As first to market with its 24/7 access, no lock-in contracts, low fees and member friendly policies, Jetts revolutionised the fitness industry by making health and fitness available to more people than ever before.
Founded in 2007 by husband and wife, Brendon and Cristy Levenson, the first Jetts opened its doors in Helensvale on the Gold Coast, Queensland. The second gym was opened six weeks later by Chris and Carly Evans, the first franchise owners to join Jetts.
Following incredible growth both within Australia and globally, Jetts was acquired by Quadrant in 2016 which formed Fitness and Lifestyle Group; Asia Pacific’s leading health and wellness group. Fitness and Lifestyle Group's portfolio of globally recognised brands also includes Fitness First Australia, Goodlife Health Clubs Australia, Barry's Bootcamp Asia-Pacific, California Fitness & Yoga, California Centuryon, Yoga Plus, UFC Gym and ERI International Clinic and Zap Fitness.
Since then, Jetts has expanded to become a market leader with a global network of over 280 gyms across Australia, Netherlands, New Zealand, Thailand, UK and Vietnam.
See what it takes to own Australia’s Most loved Gym.
Find out what it takes to be part of an award-winning global franchise brand that has consistently delivered outstanding financial results over the past decade and has become Australia’s most loved gym.
The formula to becoming Australia's most loved gym after all this time is simple:
Loved by our members, loved by our people and loved by our owners.
LOVED BY OUR MEMBERS.
“Jetts ranks among the world’s most loved brands, such as Apple, Amazon, Harley Davidson, SouthWest Airlines and Ebay.”
It’s the philosophy that started it all and the thing that has kept us true to our belief in no lock-in contract gym memberships.
Brendon started Jetts with the simple idea to remove as many barriers as possible that were stopping people live a healthy and active life. To date, contract gym memberships continue to be one the biggest reasons preventing Aussies from exercising. Why? Because life changes. People move, they travel, they get sick, they have kids, they get busy with work—and they don’t want to get locked into a contract paying for something they don’t use.
We want our members to be with us because they want to, not because they have to, we want them to love us.
Love is a journey and not a destination and it’s this philosophy that will continue to shape, innovate and drive our growth into the decades ahead. It’s for this reason that Net Promoter System (NPS) has become an integral part of our business. NPS is an internationally recognised metric for measuring customer loyalty and we are extremely proud to say that Jetts ranks among the world’s most loved brands, such as Apple, Amazon, Harley Davidson, SouthWest Airlines and Ebay.
While the NPS score itself is useful, it is the daily feedback that we receive from our members which is most powerful. This combined with extensive market research has enabled our model to evolve and adapt ensuring that we remain relevant to future generations of fitness enthusiasts.
We are now more excited than ever before to shake up the fitness industry once again with our new Results Based Integrated Training Gym concept, which is all about getting the most amount of members in the best shape of their lives in the least amount of time: done in the Jetts way.
Our latest product, J Series, which was launched in 2018 as part of our new gym concept has become the heartbeat of many of our gyms. J Series, which is our high intensity interval training (HIIT) product has been developed by our Training Gym Head Coach, Bart Walsh, to deliver fast results for our members. Featuring 30 minute technology-led sessions that have been expertly designed with pumping music and motivating Coaches to ensure our members love it and keep coming back!
The Results.
The combination of 24/7 gym and HIIT training has provided a new point of difference and a greater value proposition, which is attracting new members and getting our current members better results than ever before. J Series is one of many new products and services that underpins our new Results Based Integrated Training Gym concept, which focuses on providing members with evidence backed products and services that are proven to get them sustainable long-term results and our owners more revenue opportunities.
An increased membership yield
A competitive HIIT offering in the marketplace
An engaged atmosphere in the club
we know members love us because NPS tells us so!
LOVED BY OUR PEOPLE
Our annual Gathering is the most anticipated event each year. World-class speakers, Gala Dinner, networking events plus outstanding opportunities for professional development.
When it comes to people, Jetts is unlike any other brand out there. The franchise model itself operates with a lean structure; relying on one super star Club Manager to run it like they own it, an Assistant Club Manager, J Series Coaches and contracted Personal Trainers.
Many of our franchise owners have chosen our model for this reason as it enables them to continue with their other day-to-day commitments, be it family, career or travel; meaning that our franchise owners are able to spend a few hours each week adding value to their business through sales and marketing, fitness experience, business management and leadership.
For some of our franchise owners, our model has enabled them to combine their passion for health and fitness with business by being an owner operator. Whether this has been a career change or a step from the fitness industry into owning and operating their own business, we have a group of franchise owners who love walking the floor, engaging with members and making a difference in the lives of those around the gym.
After years and years in the industry,
we know that the secret to a successful gym is:
Happy People + Happy Members = Happy Owners
Motivated Team + Long serving members = Profitable franchise
Knowing this, we have dedicated our time and energy into being an employer of choice, so that we attract and keep the best talent. This is a commitment we seek from all of our franchise owners because we are, after all, all in this together.
From the moment you join the Jetts family you’ll see that our culture is a little bit different: we like to think of it as the Jetts Way. From your induction as a new franchise owner, to the five day Club Manager Training Program through to attending The Gathering, our annual network strategy launch. The Jetts Way is about taking what we do seriously but not each other and it typically involves getting comfortable with being uncomfortable by getting outside of your comfort zone.
The Gathering is definitely a highlight to our year where our franchise owners and Club Managers can get together to network, learn, share best practice and catch up. We’ve also been known to throw the occasional fire walk into the event, just to keep everyone on their toes.
Culture and being an employer of choice is something we take very seriously, so much so that we have also committed to entering the Great Place to Work Awards. We are extremely proud to share that for the last three years running Jetts has placed in the top 30 as a great place to work.
LOVED BY OUR OWNERS
Chris Evans and Jetts Founder Brendon Levenson.
Business Owners Chris and Carly Evans collaborate with members and Support Office on the new gym concept.
From humble beginnings to becoming an award-winning global franchise brand, we are very proud to say that over a decade later franchise owners, like Chris and Carly, have continued to grow their investment portfolio and are more excited than ever before to be apart of the Jetts franchise network. We are also very proud of the proven franchise model that we have built which continues to consistently deliver outstanding financial results.
This doesn’t happen by accident, instead it’s quite the opposite. We have invested a considerable amount of time and money into the necessary support infrastructure of our franchise network.
As a franchise owner you will work alongside a State Director and Business Performance Manager to ensure your gym is on track and growing daily. With extensive fitness industry and franchise experience, your State Director and Business Performance Manager, will be actively on the ground with you, shoulder to shoulder, supporting you from presale right through to multi-site operation.
At a Support Office level we’re pretty hands on and are committed to being actively engaged in your area on a regular basis. Our Business Owner Forums, which are held quarterly, are a great opportunity for all of our franchise owners and leadership team to come together to discuss how the business is tracking, key developments and projects and answer any questions that the network may have. In the usual Jetts way, this is typically followed by a social catch up at the bar enabling the franchise owners to reconnect and network with each other.
Being loved by our owners is not just about returns, it’s also about the relationship which is why we have created an advisory group with franchise owner representatives from each state. Meeting on a bi-annual basis with the leadership team and state directors, the advisory group discuss and debate key strategic decisions which may impact the network. This is a fantastic sounding board for our Support Office Team and enables excellent two way communication with the portfolios.
Getting Started
THE JETTS WAY TO OPEN YOUR FRANCHISE.
With more than 280 gyms now under our belt, we have the process of opening gyms down pat. Working side by side with your State Director, Business Performance Manager and our experience franchise development team, your gym will be up and running in no time. From finding a site to presale, you’ll be able to draw on the been there, done that experience which has seen our network grow consistently over the last decade.
THE PROCESS
Step 1: Meet and greet
We know that this is an important investment decision, so the first step towards owning your Jetts franchise is to collect your free information pack. From here, we’ll supply you with an application package and arrange for you to meet with the State Director in your preferred location. This meet and greet is a fantastic opportunity for you to ask any questions you have about us and the model, and it gives our State Director the chance to share with you our vision for the future, insight into the operational side of the business and to also get to know each other.
Step 2: tHE business model
Following your meet and greet, our team will work with you on understanding our business model, the steps to opening your gym and will assist you in completing your application pack and business plan.
Step 3: The Green Light
To get the green light, we will work with you on the final financial approval required to become a Jetts franchise owner. Once you’ve got this, you’ll receive an invoice for the Franchise Fee and the team will then support you through preparing your legal documentation.
Step 4: Ready, Jetts, Go!
At this point in the process you have already found the perfect location, if not don’t worry because we have recently commissioned Spectrum Analysis to perform a country wide mapping process to identify which locations present the best opportunities for a Jetts gym. Based on this, we have an abundance of Tier 1 locations ready to go for your Jetts gym! Once you have an area identified, our Development Team will then work closely with you to negotiate and secure the location. From there it’s go time, and our Build Project Manager will lead you through a comprehensive build program from start to finish. We’ll be with you 100% of the way.
Step 5: Rocket-Fuelled Start
With your franchise progressing through the build program, it’s time to switch your focus onto opening your gym. Preparation is key, so to arm you with all the tools and skills for operating a Jetts gym successfully you will attend a five day induction on The Jetts Way at the Jetts Support Office on the Sunshine Coast, Queensland. This is a great opportunity for you to deep dive into the business and immerse yourself in the nitty gritty of the business, it’s also a great chance to meet our broader Support Office team, which includes Marketing, Finance, Technology, Franchise Development and Operations.
Once you have a firm opening date, our Support Office team will guide you through a 6 week presale marketing campaign for opening your gym. The presale marketing campaign focuses on creating hype within your area about your gym and more importantly, it aims to presell memberships so that when you open your doors the gym is already pumping and break even is within reach!
the support you need to be successful.
For us it’s never been about having the most amount of gyms. We decided a very long time ago that we didn’t want to be a flash in the pan franchise and instead put our attention into building a sustainable franchise system. Heading into our second decade of operation, our focus is now more than ever on finding quality sites and operating successful gyms.
Being Australia’s most loved gym and maintaining this has placed even more emphasis on this, which is why we’ve developed a robust support system ensuring that our members, people and owners love Jetts.
franchise Owner Support
Marketing
Campaigns, Brand, In-Club Material, Strategic Planning
Training
Club Manager Workshops, Conference, Online Training
Digital
Website, Social Media, Online Lead Generation, Jetts App, Email
Technology
Security, Club Software, Help Desk
Development
Strategic Site Location, Club Design, Club Build
Safety
Workplace Health & Safety, Risk Management, Gym Design
Operations
Sales, Service, Club Operations, Net Promoter Score
Finance
Member Payments, Reporting
our partners
we’re all
in this together
Our partners are laser focused on ensuring your gym runs like clock work; whether that’s ensuring your doors open at 3am when a member swipes in to do a workout, or to servicing and maintaining your equipment so that you can consistently deliver the brilliant basics.
A huge part of our success in becoming Australia’s most loved gym has been because of these partnerships. As a franchise owner you will be able to tap into these partnerships to ensure you have the extra level of support needed to maintain being Australia’s most loved gym.
TESTIMONIALS
from one franchise owner to another.
“The Jetts culture is so strong, positive, inclusive and infectious. Being able to help members achieve their fitness goals and be better versions of themselves is the most rewarding part!”
“I have a young, busy family and I was looking for a business that could be run without a huge time investment, but that would also thrive if I did want to commit more time and resources to growing it. Jetts allows me a flexible work-familly balance that suits our family’s lifestyle and priorities.”
kickstart 2020 and your investment
If you want to inspire people to live a better life and make profit with real purpose, then we want you to join the Jetts family. Grab your free information pack today and find out more about our new Results Based Integrated Training gym concept and available locations.
Plus, become a Jetts Business Owner before 31 March 2020 and receive a $20,000 fitness equipment bonus.